Privacy Policy

This Terms of Use of Personal Information and Privacy Policy (hereinafter referred to as "the Policy") is provided by Wooderful Life Online Ticketing System (hereinafter referred to as “the System”), and Jean Cultural & Creative Co., Ltd. (hereinafter referred to as “the Company”). The Company attaches great importance to the privacy and personal information protection of users of the System (hereinafter referred to as “you”), and abides by the relevant laws and regulations. Here are the terms of our privacy policy that explain what types of personal information we collect and how we use it, and other important matters related to your privacy. If you choose not to provide personal information, you will not be able to use any services provided by the Company and it may affect your rights.

In addition, the Company will revise this policy at any time in response to changes in the way your personal information is processed and legal modification. We strongly recommend that you review and read the Policy carefully at any time to understand the amendments to the terms of the Policy immediately. When you start using the System, you have read and understood the Policy and agree to be protected by the Policy.

You understand and agree that the Company will conduct collection, processing, and utilization in accordance with the Personal Information Protection Act and the relevant norms of this policy of your personal information entered or retained by you when you use the System (hereinafter referred to as “personal information” including but not limited to ID number, mobile phone number, member account, name, date of birth, gender, contact information, mailing address, email address, annual income level, payment information and transaction records, and other legally protected information, etc.). You agree that all the personal information provided for the use of the System is legal and does not infringe on the rights of third parties, violate any agreement with third parties, or involve any illegal behavior. In the event of damage to you or a third party as a result of using the System, the Company shall only pay compensation for the direct damages when intentional or serious negligence occurs.

In order to improve the quality of the Company’s services and protect the full rights of consumers, the Company may use the following personal information:

• Period of Use: The period required for the Company's operations or the existing period of collection for particular purposes.
• Geographical Scope of Use: The location where the Company performs business, hosting server (including but not limited to Taiwan), and the area required for specific purposes.
• The Parties of the Right to Use: The Company, its contracted business partners and outsourced service providers, the Company's cooperative third parties of digital and physical marketing promotion activities, and other Company's branding activities and marketing promotion.
• Particular Purposes of Collection:
  • In order to complete the services provided by the Company and fulfill the Contract, including but not limited to completing transactions, refund applications, and providing Wooderful life’s relevant services.
  • Provision of events and marketing promotion information, including but not limited to business promotion, event communication, prize announcement, promotion and marketing, etc.
  • The Company's requirements for management and operation, including but not limited to identifying the identity of members, member information management, member information retrieval and query, feedback, service process improvement, development of new services, internal audit, analysis and investigation, etc.
• Ways of Use (including international transmission): The Company may contact you by including, but not limited to, sending SMS, emails, flyers, messages, documents, and articles, etc.

• You may use the System to access and use your personal information. The Company provides related services that you need to exercise your rights under the Personal Information Protection Law, including answering inquiries, providing viewing, making copies, supplementing or correcting personal information, suspension of processing or use of personal information with disputes over accuracy, and deletion or suspension of processing or use of your personal information due to the disappearance of the collection purpose or the expiry of the period specified in the Policy.
• If you request the Company deletes or ceases to process or use your personal information, you will not be able to use the System and any services provided by the Company. If you request to terminate the use of the System and any services provided by the Company, the Company will delete your personal information.
• If you request the Company replies to inquiries, provides viewing, makes copies, changes, or deletes your personal information, and such request will hinder the important interests of the country, the execution of statutory duties by public authorities, and important interests of the Company or third parties, then the Company has the right to reject your request.
• If you do not wish to be notified of any event or marketing information, please apply at the following URL: https://service.jeanco.com.tw/, the Company will assist you in setting up the cancellation of notification of the event and marketing information.
• When you exercise the above rights, you must submit an application to the Company by e-mail. The Company will confirm your identity and handle it within the time limit set by the internal operating procedures and personal Information Protection Law. In addition, if you request to inquire, view, or make copies, the Company may charge the necessary fees.
• For any questions, please contact us through the following website:
  https://service.jeanco.com.tw/ (in order to avoid missed letters in the email system or failure to receive them for other reasons, the delivery is subject to our reply).If you are unwilling to provide true, accurate, and complete personal information, you may not be able to obtain the related services required by the Company to exercise your rights in accordance with the Personal Information Protection Law without notice.

The Policy is a part of the “Terms of Use for Wooderful Life Online Ticketing Service”. If you do not agree with any of the terms of the Policy or the changes made to it, please stop using the System and any services provided by the Company immediately.

In order to provide you with the best service experience, the Company will set up cookies on your device, or read cookies that already exist on your device, to record information about your device or browser, or to record your browsing habits. If you are unwilling to accept the setting of cookies, you can adjust the settings in the features of the browser you use to refuse the Company to store and read cookie data, or clear the cookie data immediately when you close your browser, but the above settings may cause some functions of the website to not work properly.